We have been fortunate to have travelled extensively and have had the pleasure of staying some of the world’s greatest hotels. And while the properties and service of these grand hotels is beyond reproach, the nature of their business, the scale of the hotels can cause a certain lack of intimacy, and a lack of interaction with the staff. Some may consider that a good thing. We do not. As grand a hotel as the Clingendael is (and it is truly spectacular) it pales in comparison to the friendliness, competence, and care displayed by every member of the staff. From the time we were met at the gates to the property until Ajith the wonderful and charming butler took us to catch our seaplane flight, the entire stay, every possible aspect of it, was beyond wonderful.
( JDCSTL- St Louis MO USA)